Keywords
Summary
Lead the Site Reliability Engineering team for Proton VPN in Genève. Drive automation and observability for a large-scale, privacy-focused infrastructure.
Job Description
Proton is a privacy-focused technology company founded by CERN scientists, offering encrypted services like Proton Mail and Proton VPN. The VPN team operates a global fleet of bare-metal servers to provide secure internet access, particularly in censored regions. As an SRE Manager, you will lead a team of eight engineers responsible for the reliability and evolution of this critical infrastructure.
Your tasks
- Manage and develop a team of eight site reliability engineers.
- Lead the transition from manual operations to automated provisioning, deployment, and repair processes.
- Enhance observability to monitor user experience and throughput across different countries.
- Own service reliability, including SLOs, error budgets, incident response, and postmortems.
- Set engineering standards and coach engineers on solving operational problems with software.
- Plan capacity and new locations in collaboration with product engineering and infrastructure teams.
Your profile
- Several years of experience managing site reliability, infrastructure, or platform teams.
- Strong technical judgment on large Linux fleets, including the ability to review Python and Ansible code.
- Experience owning the reliability of production services and building monitoring systems.
- Proven track record in developing engineers and addressing underperformance.
- Clear writing skills for strategy documents and incident reports.
- Commitment to privacy principles, including operating without logging user activity.
What we offer
- Stock options from day one, making you a real owner of the company.
- Access to the right hardware and software to do your best work.
- Strong health coverage, retirement options, and generous leave policies.
- Opportunities for rapid career acceleration through real ownership and challenges.